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Delivery Information

How do I get free shipping?

Simply, you can get free shipping when you purchase products for 399 Saudi riyals or more, and you will get full free shipping for your shipment, whether it is inside or outside the Kingdom of Saudi Arabia in our warehouses around the world.

Offers the following shipping options, which may vary by item:

Standard Shipping: Standard Shipping. The products are expected to be delivered to you within 7-14 working days, which is the usual {store} method of delivery and does not require additional fees without conditions

The return period is from 2 to 3 days from the date of receiving the product

Regular shipment of products available in international warehouses: It is expected that the products will be delivered to you within 15-20 days from the date of delivery of the items to the shipping company only for products available outside the Kingdom of Saudi Arabia which are usually around the world in {Store} warehouses, and this is how The usual without any additional fees or conditions

Two-Day Shipping: Depending on the source of the item and the shipping destination, two-day shipping may be available in select areas. Your items are expected to be delivered within 2 business days after the items have been shipped.

EXPRESS SHIPPING FOR SOME PRODUCTS: Your items are expected to be delivered within 1 business day after items have been shipped and received by the courier for certain products only.

Fast standard shipping for products available in international warehouses: {Store} also provides fast and standard shipping service for products outside the Kingdom of Saudi Arabia in its warehouses around the world (USA - Korea - Hong Kong - Europe) within 7-10 days after the shipping companies deliver your stuff. (fee included).

please note:

Business days usually do not include weekends, but delivery may take place on Saturday with select postal codes.

Some items may not qualify for 2-day or express shipping due to size, weight, quantities, delivery address, or seller limitations.

Shipping charges for expedited shipping are calculated on a "per order" basis, including shipping costs, order processing, item selection, and packaging, and will only apply to items that use these shipping speeds.

If my shipment is less than 399 riyals?

There will be a shipping fee according to the total value of your invoice, and the calculation of the shipping value for invoices less than 399 riyals is as follows:

1- If the purchases are less than 399 riyals, there will be a shipping and delivery fee of 45 riyals added to the total bill and this is considered a normal shipping fee (you will find above the delivery time for regular shipping)

And for Expedited Shipping using Fast Track for International and Domestic shipments, there will be an additional charge for the shipment (above you will find the delivery time for Expedited Shipping).

And for express shipping with fast track, there will be extra charges for the shipment (above you will find the delivery time for express shipping)

Note: Ab Stock reserves the full right to communicate with the customer and change delivery dates in case of emergency or force majeure, God forbid.

We use our own fleet of international and domestic products for shipment or through major shipping companies such as (DHL, FedEx, Aramex, SMSA, {Store} Air Ship)

When the customer receives the shipment number of any shipping company, which led to a delay in shipping, the customer has the right to enter the shipping company's website, confirm its shipment, and contact the shipping company.

What if I receive a wrong or incomplete shipment?

We will apologize to you first and you have every right. You will submit a ticket through the link The appropriate action is to exchange products on the {Store} account and receive the products you have on the account, and we will serve you as requested. We just want to provide you with a ticket to help. Also, {Store} has the full right in the event that the assisting assistance is found to be inconsistent with the terms of refusal of the application and closing of the ticket.

What if I did not receive my paid shipment?

Shipments remain with the shipping company if not received for 5 days and if you do not receive your shipment due to out of your control or any other reason such as travel and busyness, we will also provide you with shipping service The provider will return the shipment to our warehouse and we will store it for you for 7 days in warehouses with specifications International and we will contact you if you want to ship back, there will be an extra charge for shipping the shipment, you have to pay in advance 56 riyals, another delivery fee.

What if my shipment is delayed?

If we do not achieve what we mentioned and the shipment is delayed, you will get a coupon worth 25 riyals added to your wallet for a period of 30 days, which you have the right to use at any time on specific products.